JOB DESCRIPTION: HEAD OF OPERATIONS IN MUMBAI




JOB DESCRIPTION: HEAD OF OPERATIONS

General Qualifications:

·         Looking for a candidate with 7-15 years of work experience with some portion of working in an unstructured environment with independence
·         Candidate must have extremely strong communication and interpersonal skills
·         Candidate must be organized, meticulous, resilient and patient
·         Candidate should be proactive and receptive to feedback
·         Prior experience in operations in a manufacturing setup in the FMCG sector is a plus but not mandatory
·         Candidate must be comfortable with emails
·         Familiarity with MS Office (Excel, Word, PowerPoint) is mandatory
·         Fluency in spoken and written English is a must
·         Ability to multi task is very important

Operations:

·         Manage the end-to-end logistics and daily operations of the business
·         Receive Purchase Orders from clients on phone, email or in person
·         Be the sole point of coordination between clients and production teams
·         Receive and forward Purchase Orders to the Production Supervisor
·         Speak with Purchase Managers / Stores to plan timely delivery of material
·         Arrange logistics via internal and external service providers and facilitate timely delivery of goods to our Clients on a daily basis within Mumbai and on Pan-India basis
·         Speak with Purchase Managers / Stores to communicate when material will be delivered
·         Work closely with Partner on a daily basis to plan and execute the day’s schedule
·         Maintain record of all production equipment, insurance policies, stock placement, packaging material, labels, stickers etc
·         Ensure insurance policies are up to date for premises, stocks, vehicles and go-downs
·         Coordinate with pest control and fumigation agencies to do routine visits
·         Create and maintain a journal for gifts / samples given to prospective clients
·         Calculate and maintain account for Labour charges
·         Create and maintain log book for the vehicles
·         Create and maintain accounts of warehouses (cold and regular)
·         Create and maintain the gate pass records
·         Maintain the stock records at Ratnakar
·         Maintain files of all licenses granted (FSSAI etc), pending applications with the relevant authorities
·         Coordinate all documentation with relevant clearing agents for export shipments and obtaining the same in a timely manner

Debtors:

·         Make excel sheet of all finance and payments Heads of clients
·         Work with the Accounts team to ensure statement of debtors is up to date and circulated bi-monthly to the Partner
·         Coordinate with the relevant finance heads to ensure timely release of payment as per contracted terms
·         Work with the Accounts team to ensure that all ledgers are updated and sent to Finance and Payments Heads on a monthly basis

General Responsibilities:

·         Attend client events and be the face of the company in vendor-client interactions
·         Hold regular interactions with clients (finance, purchase, chefs) and communicate views and feedback to the Partner


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