JOB DESCRIPTION: HEAD OF OPERATIONS IN MUMBAI

JOB DESCRIPTION: HEAD OF OPERATIONS

General Qualifications:

·         Looking for a candidate with 7-15 years of work experience with some portion of working in an unstructured environment with independence

·         Candidate must have extremely strong communication and interpersonal skills

·         Candidate must be organized, meticulous, resilient and patient

·         Candidate should be proactive and receptive to feedback

·         Prior experience in operations in a manufacturing setup in the FMCG sector is a plus but not mandatory

·         Candidate must be comfortable with emails

·         Familiarity with MS Office (Excel, Word, PowerPoint) is mandatory

·         Fluency in spoken and written English is a must

·         Ability to multi task is very important

Operations:

·         Manage the end-to-end logistics and daily operations of the business

·         Receive Purchase Orders from clients on phone, email or in person

·         Be the sole point of coordination between clients and production teams

·         Receive and forward Purchase Orders to the Production Supervisor

·         Speak with Purchase Managers / Stores to plan timely delivery of material

·         Arrange logistics via internal and external service providers and facilitate timely delivery of goods to our Clients on a daily basis within Mumbai and on Pan-India basis

·         Speak with Purchase Managers / Stores to communicate when material will be delivered

·         Work closely with Partner on a daily basis to plan and execute the day’s schedule

·         Maintain record of all production equipment, insurance policies, stock placement, packaging material, labels, stickers etc

·         Ensure insurance policies are up to date for premises, stocks, vehicles and go-downs

·         Coordinate with pest control and fumigation agencies to do routine visits

·         Create and maintain a journal for gifts / samples given to prospective clients

·         Calculate and maintain account for Labour charges

·         Create and maintain log book for the vehicles

·         Create and maintain accounts of warehouses (cold and regular)

·         Create and maintain the gate pass records

·         Maintain the stock records at Ratnakar

·         Maintain files of all licenses granted (FSSAI etc), pending applications with the relevant authorities

·         Coordinate all documentation with relevant clearing agents for export shipments and obtaining the same in a timely manner

Debtors:

·         Make excel sheet of all finance and payments Heads of clients

·         Work with the Accounts team to ensure statement of debtors is up to date and circulated bi-monthly to the Partner

·         Coordinate with the relevant finance heads to ensure timely release of payment as per contracted terms

·         Work with the Accounts team to ensure that all ledgers are updated and sent to Finance and Payments Heads on a monthly basis

General Responsibilities:

·         Attend client events and be the face of the company in vendor-client interactions

·         Hold regular interactions with clients (finance, purchase, chefs) and communicate views and feedback to the Partner