Customer Care Executive-female Preferred for Mumbai

    Are you looking for a great and fun place to work? 
    Are you a good speaker?
    Then Prowess is the place for you
    Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services

    Roles & Responsibilities:-
    Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. 
    Clarify customer requirements; probe for and confirm understanding of requirements or problem. 
    inbound lead follow-up and outbound cold calls and emails
    Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. 
    Attend customer calls & register their complaints in CRM
    Prepared weekly and monthly reports.
    Maintain database of customer feedback after sales and services
Must be good in English communication and excel skills is must.

Must be self starter and pro-active.

Interested candidates can apply to below mail id, 

Mail id

shortlisted candidates will be called for Interview shortly.

Talents Hunter